WEEK 2
💡 Theme: IT GETS BETTER BECAUSE WE GET BETTER (Habits + Demos!)
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Send out Sunday Meeting Details to your org☀️ & All ask that your org to have all their stats recorded and correct, HQ address is updated, and expenses are in - by Saturday Night! 📈
Set your Leadership Team up for Success! - (use YOUR CEO Checklist to help yourself) - it has in blue what your COO (stats), CFO (banker) are doing.
Review the checklists for your COO and CFO to set your org up for success.
Have your Prize Person bring the Success Coins! - List of winners & plan to recognize them.
Make sure your COO stats person checks:
Every EBAR for correctness and completeness
Enters stats on Weekly Google Sheet for Rau
Gives you Good News & Red Flags from the Org
Plan your Sunday Meeting - Review Outline below, make notes, assign parts, get your head right for your Sunday Meeting!
The more TIME you invest now in getting your org up and running the LESS TIME you’ll need to take later on. Do things the right way and run your org like a well oiled machine - it will pay off in weeks to come. Prep your people SATURDAY night, and give a lot of time, instruction, and attention to what you want them to do - remember to ask for their help; empower them. They’ll learn quickly!
Plan PC Schedule 👥
Plan Call Schedule & Follows for Monday
Send org updates to Sales Support - HQ changes (update these in Advantage4dealers) & any early leavers.
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Give SLs their PC Coaching Tips
PC outline! - Share with your org
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WHAT TO BRING TO THE MEETING:
Supplies - Success Coins, Hersheys kisses/candy, notecards, lunch (CFO buys)
🚨 If anyone is having issues with Tech, please refer to this manual first! - Troubleshooting Tech 🚨
Everyone NEEDS to delete the old app and download the new app! - Instructions
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7:30 AM or earlier! - OL, COO & CFO arrive and get ready for mtg
7:59 AM - Everyone else has arrived
*If there are EGC, eBAR or ROS issues that a lot of FYs in the org are needing coaching on, have your COO do a quick Q&A with everyone to help their stats get entered correctly.
8:20 AM - Optional Spiritual Time Out
8:50 AM - SL mtg (while FYs fill out PC sheet and/or watch Groom’s video)
9:45 AM - Recognition
10:00 AM - Org mtg
11:45 AM - Lunch & PCs
1:45 AM - Close
2:30 PM - Everyone Headed Home
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Good News goes everywhere! Talk about what there is to celebrate!
SL & HQ Situation Review:
Discuss any SL issues, HQ concerns (early leavers or dysfunctional situations), and review the SL Meeting and Org Meeting
Is everyone prepped for today’s parts and know what to do?
TODAY, have COO, CFO or CMO complete their checklists - Link Here
Has each rep filled out the PR & Turf Form
Review the org summary with them; trends, good news, red flags, Monday follows…
Make sure the supply person is on top of restock supplies:
They need to order enough NEW KIDS SAMPLES so everyone gets new ones Sun. mtg #3 and again week #8. We forget how much of a difference new sample books make! Encourage this for your org before they get gross and Mrs. Jones doesn’t want to look at it.
Use your OL Sunday checklist
EVERY SUNDAY even if it’s your 6th year as an OL (like pilots that have done 1000 flights still use their checklist!!!) Stat call schedule changes? Monday follows (only have people follow SLs now who are consistent with 12+sits/4+families served)?
Your orgs need HOPE and perspective!
It’s helpful to have alumni in person (or even on zoom) that can offer perspective. Find out SL’s stories to share about their 1st summer improvement... - can use Jenny Nuut’s Alumni Video
Who needs an “Off Track” Conversation today? - Interventions & Ultimatums
Random Notes:
Collect any early leaver JOURNEY INTO THE WILD and transfer on-line to an SL that would like to deliver on the spot (otherwise your early leavers will have a negative account balance).
Supplies person can keep early leaver sample books, bookbags etc. to be able to give to FYs/SLs who need a replacement. Ask them to stay stocked on supplies.
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Student Leader Meeting:
Work Stats on Board
Recognition: Thank SLs for working with FYs, recognize the follow days that led to customers.
Teach:
Advanced Sales Skills - see options here (pick 1-2)
Support Habits (Breakfast Coaching, Stat Calls, PCs)
5 Ways to Help FYs Succeed:
High but appropriate expectations
Proper field work (review follow day & training application)
Effective communication & coaching call discipline
Get “Core 4” habits nightly in addition to stats this week -
Phone off all day, Work all 6 goal periods, Self-talk all day, Honest stats
Great turf & HQ environment
Emotional support—encouragement + accountability
Tools Review:How to check ROS, Sales Rabbit, E-BAR
Parent Check-Ins: Ensure FY’s parents are called - “How do you think it’s going?”
Assign PC Pairings & prep SLs for how to do a great PC
Check their maps, ROS, EBAR, Sales Rabbit. - How to check ROS, Sales Rabbit, E-BAR
Tell FY why you’re glad they’re here
Ask SLs to call the person they PC’d on Tuesday & Thursday - Refocus them on their goals & ask how they’ll gauge their success that day.
Prep for Group A/B FY Split:
Group A: On track (Advanced skills, 3D names, approach tightening)
Group B: Off track (Schedule, habits, purpose, hope)
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Click Here for Google Doc Version (make a copy to tailor to your situation & assign parts, etc.)
Overview: Approach; Simple intro; Self-talk; HABITS!
Welcome, Execs & Recognition: (20 minutes)
Music, cheering tunnel, energy!
Recognition Outside for: Hours, Calls, Demos, Sitdowns, Clients, Logs, $$, High Remitters, Low Expenses, Habits Checklist
Celebrate Success Coin recipients privately during PCs or now in front of a group. Special to recognize in private PCs since it was earned in private.
Inside: You can start by sharing other good news and recognize Marry your Turf grid (can do this next Sunday if you haven’t promoted it to your FYs yet).
As you say different things to know about the turf (e.g. Mascot; Principal of HS; a 1st grade teacher name; what 3rd graders learn; toughest MS teacher; Mayor of town etc), throw some candy at people as they shout out answers.
OLs have your org share the biggest takeaways and debrief afterwards (help it sink in!)
Teaching Points:
What You’re Doing is so Valuable! (5 min) - The Value of what you’re doing (cover if you didn’t cover last week)
Core 4 Habits: (15 minutes) - detailed outline for part here
Phone off all day, Work all 6 goal periods, Self-talk all day, Honest stats
Approach Clinic: (30 min) - detailed outline for part here
1st & 2nd approaches
Working through objections
Optional: The Door Demo:
Teaching confidence & posture - Appearance = 1st part of a great 1st impression
How to approach specific situations/objections.
Q&A on the approach
Optional Intro Training: (5 minutes) - Detailed outline for part here
Teach to develop Salesmanship (15 minutes) Detailed outline for part here
Turf Management: (10 minutes)
Route planning, Sales Rabbit, working systematically - can teach some points from this video - Teaching FYs How to Work Their Turf
Any org training that needs to be done on sales rabbit or e-goalcard?
Group Breakouts - Pep Talk (15 min) - Prep names before hand & break up by name vs. by result
Group A (Off Pacesetter):
OL/Top SL shares: "Why the first 3 weeks are hard” - click here for outline
Group B (On Pacesetter):
Top leaders share & compare approaches
Let this group know you are counting on them to set an example for the organization. (Some may realize how the groups are divided but most likely not because we are not counting units yet)
The idea with this group is to help them ‘hit the ground running’ and look to each other for competition. Hearing each other’s approaches puts them on the spot and instigates some friendly competition.
Instill ownership & responsibility to lead by example
Close Hotel Meeting: (15 minutes)
(If you have time, you can watch Jenny Nuut’s Alumni Video… a great and inspiring story about her first weeks on the field) - 29 minutes in total, but the first half is about the first weeks.
Admin Details: Tie Up Loose Ends
Have everyone update their HQ Address, have everyone remit at least $1, expenses and stats complete.
Dealing with missed payments - Payment Plans & Managing Payments
Announce PC Schedule & Location for Lunch / PCs
Lunch / PCs - PC outline week 2
Close Meeting
Detailed scripts / outline click here
Vision Casting & Call to Action:
Promote upcoming week themes (e.g. GRADUATION next week!)
Promote: Telescopic Pen (sitdown growth) & any other DSL contests & goals based on sales summary
Resources
Advanced Sales Audios, Promote the SW Dealers Podcast! - First episode, Announce Call Schedule for the week, Please do Breakfast Coaching every morning!
HQ To-Dos:
Thank host families, meal prep, laundry, clean cars/HQ - Sunday Evening Checklist - send out to your org, Positive calls home, grocery runs, rest, GO TO BED EARLY! - by 9PM CST! If not earlier.
Emotional Send-Off:
General Relevant Resources
Approach Video Clips - Pick some to show as you’re doing your Approaching Training
Turf Knowledge & School District Fill In (this is on the Top Rookie Tools page too)
Fast Start Flyers - From your DSL
Off Track Intervention - PCs, Stat Calls
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SET GOALS FOR YOUR ORG: We will be adding these here once they begin!
Review your remittance report for the week and make sure everyone is on track.
Review your student leader growth report. Who can you celebrate? Who can you encourage and coach
Check out your org summary on e-goal card and set goals for your org. What are your difference makers this week?
TOP OL Report
“A leader is one who knows the way, goes the way, and shows the way.”